Managed Router Case Study

Gardonville is a member-owned cooperative in west central Minnesota that provides voice, video, and broadband services to approximately 5,700 locations in their ILEC, CLEC, and wireless areas. Gardonville connects homes and businesses using a number of platforms including VDSL, Fiber Optic, Wireless Point-to-Multipoint, and Wireless Point-to-Point. SITUATION - As Gardonville’s subscriber’s bandwidth consumption and number of connected devices in the home grew - something else grew too - trouble tickets. These trouble tickets all had something in common - the fact that it wasn’t Gardonville’s network, rather the residential grade routers in the subscriber’s homes was to blame. Over the previ

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